This policy explains what personal information Auralith Systems collects when you use this website, why we collect it, who we share it with, and what you can ask us to do about it.
Auralith Systems ("we", "us", "our") is a business operations and marketing systems consultancy based in Hamilton, Ontario, Canada. We are the organisation responsible for the personal information described in this policy.
Contact: info@auralithsystems.com
Mailing address: Available on request
We do not knowingly collect payment card details through this website. Any payment information is handled directly by our payment processor and never stored by us.
If you are in the EEA or UK: we rely on your consent for advertising and analytics cookies, on our legitimate interest in operating and improving our business for site analytics and enquiry handling, on the necessity of processing to take steps at your request before entering a contract, and on legal obligation where records must be retained.
We do not sell your personal information. We share it only with service providers who process it on our behalf, and only as needed to run this website and our business:
We may also disclose information where required by law, to enforce our agreements, or to protect the rights, property or safety of any person.
We use cookies and similar technologies in three categories:
Your choice is respected before anything loads. Statistics and marketing
technologies are blocked until you consent through the cookie banner. You can change or
withdraw your choice at any time using the cookie settings link in the footer of this site.
A full, continuously updated list of the individual cookies in use — including their names, purposes and how long each one lasts — is available in our Cookie Policy.
Some of our service providers are located outside Canada, including in the United States. This means your personal information may be stored or processed outside your country of residence, and may be accessible to courts, law enforcement and national security authorities in those jurisdictions. Where we transfer information out of the EEA or UK, we rely on the safeguards our providers have in place, including standard contractual clauses.
Our product analytics provider, PostHog, stores data in its US region. Google and Meta process data in the United States and other countries in which they operate.
Depending on where you live, you may have the right to:
To make a request, email info@auralithsystems.com. We will respond within 30 days. We may need to verify your identity first.
If you are in Canada and are not satisfied with our response, you can complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca. If you are in the EEA or UK, you can complain to your local supervisory authority.
We use reasonable technical and organisational measures to protect personal information, including encrypted connections, access controls and reputable service providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
This website is not directed at children under 16 and we do not knowingly collect their personal information. If you believe a child has provided us with information, contact us and we will delete it.
We may update this policy from time to time. The "last updated" date at the top will change, and material changes will be flagged on this page. Continuing to use the site after a change means you accept the updated policy.
Questions about this policy or how we handle your information: info@auralithsystems.com